FAQ

Frequently asked
questions.

Short answers to the things people ask us most.

What is superintelligence, in plain terms?

AI that doesn't just answer questions but does the work: reads the document, makes the call within limits you set, drafts the output and follows up. People stay in charge of what matters.

Where does the Lab build first?

Inside operating businesses in automotive, healthcare and real estate, and the back office behind them. Then for partners.

Who can use the Lab Desk?

Members of the teams we build with, signing in with their usual company Microsoft account. The Desk is where you ask questions, request help and propose ideas.

How is my company's data protected?

Each company's data stays behind its own wall, access follows your role, every AI action is logged, and nothing is used to train models. Read more on Trust & privacy.

Can I put patient information into a request?

Please don't. The Desk is for describing workflows, not patients. If personal information slips in, it's masked automatically before any model sees it.

What happens after I submit a request?

The Lab triages it within two business days, scores its ROI, and books a short scoping call with you if it's a fit. You can follow every step in My requests.

How do you decide what to build first?

Every request carries an ROI: time saved, cost avoided or revenue gained, multiplied by how many teams need it. The biggest, broadest wins go first.

Will this replace people?

It replaces tasks, not judgment. The goal is that people spend their week on the calls only they can make.

Can my company become a partner?

We're opening a small number of seats for dealer groups, health operators and holding companies. Tell us about your company.

Still curious?

Ask the Lab